How To Order

    

HOW TO ORDER


Order your engagement rings and wedding bands.
Platinum Rings

SELECTING YOUR DIAMOND

Determine what shape, color, clarity, and carat weight of diamond you want.  You can call us at 214-684-1606 or info@maroondiamonds.com .  If you prefer, you can fill out the contact form on this web site.  One of our gem consultants will contact you regarding the availability of diamonds which match your request. 

A staff gemologist will be available to answer any questions you may have during the selection process.  We guarantee a "no hassle", "stress free", discussion. 

Contact us for an appointment to personally view, select, and purchase your diamond.  We will be glad to personally meet with you.


VIEWING YOUR DIAMOND CERTIFICATE

To help you with your decision you will be provided with a copy of the gemological report for the diamond requested.  

For internet purchases only, once you have made your final selection, the diamond will be shipped to you.  Once you receive your diamond you have seven (7) days to preview it.   This provides you adequate time to have an independent, graduate gemologist inspect the diamond, review the report, and provide you with an unbiased confirmation.

We are confident that you will be totally satisfied with your selection.


diamond grading reports
GIA Diamond Grading Report
You only pay wholesale prices...guaranteed!

PAYMENT OPTIONS

We accept the following methods of payment:

Wire transfers.  Wiring money is as simple as sending an e-mail and the money generally clears the same day.  Once we have received confirmation of the payment, your diamond is immediately shipped.  Your diamond is fully insured and is shipped for overnight delivery.

Personal and certified checks.  We will be glad to accept your personal or certified check.  Shipping will be delayed until your payment has cleared.

Credit cards.  If you prefer to use your credit card, we accept MasterCard, Visa, Discover, and American Express for local purchases.


Call us, e-mail us, or fax us with your order.

NO HASSLE RETURN POLICIES

For internet purchases only, in the unlikely event that you decide to return your diamond, simply contact our office. 

  • You will receive a 100% refund for the purchase price. 
  • You must contact us within seven days of your receipt of the diamond. 
  • You must obtain a Return Authorization (RA) number in order to return your merchandise.  We will not accept returns not clearly marked with a Return Authorization Number. 
  • The diamond must be returned in its original condition, along with the diamond's report, appraisals, and other documentation forwarded to you.
  • Refunds are made via certified check and returned to you via Express Mail.  If you prefer, the funds can be applied towards another diamond purchase.